The sections below
provide information about our shipping methods and policies.
Refer to International
Shipping for non-US shipments.
Time until shipped
Please keep in mind that most
of our merchandise is custom made to order and due to that
our turnaround time on orders varies a lot depending on
seasonal rushes. During non-rush times we strive for having
the item shipped the next day but we only ship on Tuesday
through Friday. During holidays, production
slowdowns due to supply issues or even staff vacations turn
around time can easily be dropped down to 3-4 days. We only
work evening shifts on Monday - Thursday and are closed for
all major holidays and major retailing road trip events. If
we will be closed for a retailing event we will post it on
Need your stuff by a specific date?
Just because you put
it into the comments that you need it by X date doesn't mean we
can promise that date. You MUST contact us to ensure we can
reach that date. Due to the inaccuracy of postal shipping and
international shipments we cannot promise specific delivery
dates in those cases. Also, see the note above about time until
shipped - remember, most likely we do not have your item just
sitting on a shelf, we have to sew and assemble it, pack it and
ship it - this all takes time.
Hawaii, Alaska and US Territories
We have recently updated our e-commerce
store to use the flat rate shipping boxes provided by the US
Postal system. This should save everyone in Hawaii, Alaska
and other US territories or Providences a lot of money.
US APOs such
as military bases on international soils also get the flat
box rate. All flat rate postal packages ship insured.
We have a
daily pickup on Monday through Friday and we offer any
express shipment type offered by UPS. However, it is
important to note that we make each slackline kit custom
made to order so just because you pick an accelerated
shipping method, that only means it will spend less time in
if you pick 3rd day delivery, it may take us two business
days to complete your line and get it on the way. You will
still receive it sooner than otherwise, but expedited
shipping does not speed up our production. For delivery by a
specific date you must contact us to ensure we can have the
package shipped by the necessary date.
NOTE: All express
shipping options are express in business days - UPS will not
deliver packages on Sunday and will only deliver on Saturday for
an extra amount and only when using UPS Air shipments.
How much will shipping be?
If your planning on using UPS -
just run your order through the check out online ordering system
and it will give you a total before it asks you to pay. If you
need us to do a Postal system quote, email us your address and
what you want and
we'll send you a quote and prepare a manual order entry for you.