International Shipping
Postal shipping will save you money!
We gladly ship
worldwide.
For most countries
the new US Postal Flat Rate box is the best option. Anything we
can put into a 11"X8"X6" box under 20 lbs will be delivered for
around $40 (USD). This is not an option to all countries. If you
are ordering bulkier items the large flat rate option may be
necessary which runs $50 (USD). Use the
US Postal Shipping
Calculator if you are unsure if these options apply to your country.
For all other countries we are happy to issue shipping quotes
specific to your order.
What to send
to us for a shipping quote:
We will send back a
quote on the shipping amount and information on how to proceed.
How long until it arrives?
Due to the inaccuracy of
delivery times in postal shipping and
international shipments in general we cannot promise specific delivery
dates. It will usually leave us within a business day or two but
customs seems almost random at how long they hold over packages.
We will give you an estimate but realize that this is a
best guess. It is very important that you order very, very
early during holidays. It can sometimes take a month to arrive
to some countries during major holidays.
What about US Territories & non-lower 48 states?
For Hawaii, Alaska, US territories and
US APOs such
as military bases on international soils get have the option
to use the USPS flat
box priority box. All flat rate postal packages ship insured
and are significantly cheaper than UPS rates.
What express options are available?
We'll ship most
any method however we prefer to ship via UPS or via the Postal
System. If you would like to request another method please
contact us.
If you need a
tracking number or a guaranteed delivery date it must go through
UPS. This will be expensive for international orders, but it's the only option for a
tracking number and express shipping. Despite what advertising
campaigns will tell you, UPS and FedEx charges are normally
almost identical, however due to our volume of shipping UPS
gives us a steeper discount.
We have a
daily pickup on Monday through Friday and we offer any
express shipment type offered by UPS. No express shipments
will go out on weekends. It is
important to note that we make each slackline kit custom
made to order so just because you pick an accelerated
shipping method, that only means it will spend less time in
transit, not that it will take 3, 2 or 1 day to get to you
totoal.
For instance,
if you pick 3rd day delivery, it may take us two business
days to complete your line and get it on the way. You will
still receive it sooner than otherwise, but expedited
shipping does not speed up our production. For delivery by a
specific date you must contact us to ensure we can have the
package shipped by the necessary date.
NOTE: All express
shipping options are express in business days - UPS will not
deliver packages on Sunday and will only deliver on Saturday for
an extra amount and only when using UPS Air shipments. You must
let us know if you wish Saturday delivery.
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