Paying with a Credit Card

Paying online

When placing your order online we use modern SSL encryption techniques to secure your credit card information. Refer to your browser instructions regarding SSL practices - in general you should see some form of a padlock in your browser screen. If this is not present make sure your browser is up to date before processing your order.

Our e-commerce site only temporarily uses your credit card numbers. When your card info is submitted to the site it authenticates the card and processes the numbers. We cannot pull up and see your credit card info.

Phoning in your card info

Please use the e-commerce site whenever possible, if not use our Contact Information page for information on how to call in your card info.

If you want to call in payment with a credit card the easiest method is to go ahead and place your order online using the "Check / Money Order" payment option. That will record your address, phone number, email and order info for us. You can then call us during our support hours and we'll handle payment over the phone.

Need a customized order?

Simply contact us with what you need and we'll get the process started. Please keep in mind that some customizations may delay the shipping of your order while we wait on parts or outsourced embroidery.

Having Troubles with Online Payment?

We use address validation software to avoid some forms of credit card fraud. Usually it works fairly well but occasionally it gives a false error. If you encounter any problems processing your credit card do the following:

• Make sure the billing address is exactly the same as where the credit cards billing statements are mailed to. This is usually the cause of the error.
• Go ahead and place your order using the phone in option listed above by calling in the card info. We will run some diagnostics on the transaction to figure out what is going on with the system.